Manager, Solutions Engineering
About the team The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. We act as a trusted advisor and thought leader for our customers, ensuring developers and enterprises maximize value from our models and products
What this role actually needs.
Manager, Solutions Engineering at OpenAI in San Francisco. UpJobz keeps this listing high-signal for applicants targeting serious high-tech roles across the United States, Canada, and Mexico. About the team The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. We act as a trusted advisor and thought leader for our customers, ensuring developers and enterprises maximize value from our models and products
Day-to-day expectations
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- Develop and communicate a clear strategic vision for the Solutions Engineering team, ensuring alignment with the company's overarching goals and the evolving needs of our customers.
- Guide and support a multifaceted team throughout the pre-sales cycle, fostering customer engagement, encouraging adoption, and implementing scalable systems and processes.
- Act as a trusted escalation point for key customers within your sales segment, helping to address complex technical challenges and ensuring clear communication with executive-level stakeholders.
- Advocate for the innovative and effective application of our AI technologies across various sectors, positioning the company as a leader in the industry.
- Bring 8+ years of experience in technical customer-facing roles, building and managing C-level technical and business relationships within complex, global organizations.
- Have 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
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- Tailor your resume around ai and llm instead of sending a generic application.
- Use the first two bullets of your application to connect your background directly to manager, solutions engineering is a high-signal hybrid role in san francisco, and it is most realistic for united states residents.
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- $280K - $345K is visible, so calibrate your application around the posted range.
- Use united states residents as part of your positioning so the recruiter does not have to infer it.
- Show concrete examples of succeeding in hybrid environments.
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